Privacy and Cookie policies
Privacy and Cookie Policy
ERA Nouveau Holdings,LLC (" ERA Nouveau Holdings,LLC ", "We" and "Our") is aware of the importance of privacy to you and will respect your privacy. Please read and understand this Privacy Policy (the "Policy") before submitting your personal data to ERA Nouveau Holdings,LLC. This Policy applies to Era Nouveau Holdings,LLC websites and products and services that display this Privacy Policy or link to this Privacy Policy.
This Policy describes how ERA Nouveau Holdings,LLC handles your personal data, but this Policy may not cover all possible data processing scenarios. Information relating to the collection of product or service specific data may be published by ERA Nouveau Holdings,LLC in the Supplementary Policy or in a notice provided by ERA Nouveau Holdings,LLC at the time of collection.
The purpose of this policy is to help you understand the following:
1. How does ERA Nouveau Holdings,LLC collect and use your Personal Data
2. How does ERA Nouveau Holdings,LLC use cookies and similar technologies
3. How does ERA Nouveau Holdings,LLC disclose your Personal Data
4. How to access or modify your personal data
5. How does ERA Nouveau Holdings,LLC protect your personal data
6. How does ERA Nouveau Holdings,LLC handle children's personal data
7. Third-party Providers and their Services
8. How is your personal data moved around the world
9. How is this Policy updated
10. How can I contact Era Nouveau Holdings,LLC
1. How does ERA Nouveau Holdings,LLC collect and use your Personal Data
Personal data refers to information that can be used alone or in combination with other information to determine personal identity. Such data will be provided to us directly by you when you use our Website, products or services, and when you interact with us, for example, when you create an account with Era Nouveau Holdings,LLC or contact us for support; Or we obtain it by recording how you interact with our website, products or services, for example, through technologies such as cookies, or by receiving usage data from software running on your device. Where permitted by law, we also obtain relevant data from public and commercial third party sources. For example, we purchase statistics from other companies to support our services. The data we collect depends on how you interact with Era Nouveau Holdings,LLC, including the websites you visit or the products and services you use, including name, gender, business name, job title, address, email address, phone number, login information (account and password), photo, ID information, etc. We also collect information you provide to us and the content of messages you send us, such as queries you enter or questions or information you provide in order to obtain customer service support. You may be required to provide your personal data when using ERA Nouveau Holdings,LLC products or services. In certain circumstances, you may choose not to provide Personal Data to ERA Nouveau Holdings,LLC, but if you choose not to provide Personal Data, ERA Nouveau Holdings,LLC may not be able to provide you with the relevant products or services or respond to or resolve the issues you have encountered.
We may use your personal data for the following purposes:
(a) Account creation.
(b) fulfillment of your request for a transaction or service, including fulfillment of an order; Deliver, activate or validate products or services; Provide training and certification and manage and process training and certification results; Participate in online or offline activities; Make changes at your request or provide information you have requested (such as marketing materials for products or services, white papers); And provide technical support.
(c) contact you with your consent; Sending you information about products and services that you may be interested in; Invites you to participate in Era Nouveau Holdings,LLC events (including promotional activities), market research or satisfaction surveys; Or send you marketing messages. If you do not want to receive such information, you can unsubscribe at any time.
(d) send you important notifications, such as notifications of updates and installations to the operating system or applications.
(e) Provide you with a personalized user experience and personalized content.
(f) Certification and management of suppliers and business partners, communication with suppliers and business partners or business development.
(g) Conduct internal audit, data analysis and research to improve our products and services.
(h) Analyzing business operational efficiency and measuring market share.
(I) Error troubleshooting if you have chosen to send us the error details.
(j) Synchronize, share, and store the data you upload or download and the data required to perform the upload and download.
(k) protect the security of our products, services and customers or users, and implement and improve our loss prevention and anti-fraud programs.
(l) Comply with and enforce applicable legal requirements, relevant industry standards or our policies.
ERA Nouveau Holdings,LLC may also collect and use non-identifiable data. Nonidentifiable data is data that cannot be used to identify an individual. For example, Era Nouveau Holdings,LLC collects aggregated statistics, such as website traffic. ERA Nouveau Holdings,LLC collects this data in order to understand how users use their websites, products and services. By doing so, Era Nouveau Holdings,LLC can improve its services to better meet the needs of its customers. Era Nouveau Holdings,LLC may, in its sole discretion, collect, use, process, transfer or disclose non-identifying Data for other purposes. We will do our best to segregate your personal data from your non-identifiable data and use both separately. If personal data is mixed with non-identifiable data, it will still be treated as personal data processing.
When ERA Nouveau Holdings,LLC processes your personal data, we comply with the requirements of applicable law and do so on an appropriate basis of legality, including:
• Processing of your personal data in response to your transaction or service request in order to fulfill the contract;
• Process your personal data based on your consent;
• We will act in our or third party's lawful interests when processing your personal data for the purpose of contacting you, conducting marketing or market research, improving our products and services, implementing and improving our loss prevention and anti-fraud programs, etc. These legitimate interests include, enabling us to manage and operate our business and provide our products and services more effectively; To protect the security of our business, systems, products, services and customers; Internal management, follow internal policies and procedures; Other legitimate interests that we describe in this Policy;
• We may also process your personal data based on compliance and enforcement of legal obligations.
2. How does ERA Nouveau Holdings,LLC use cookies and similar technologies
2.1 the Cookie
We sometimes store small data files called cookies on our computers or mobile devices to make sure our websites work properly. A Cookie is a plain text file stored by a Web server on a computer or mobile device. The contents of a Cookie can only be retrieved or read by the server that created it. Each Cookie is unique to your web browser or mobile application. Cookies typically contain identifiers, site names, and some numbers and characters. Cookies allow websites to store data such as user preferences or items in their shopping baskets.
ERA Nouveau Holdings,LLC enables cookies for the same purpose as most websites or Internet service providers do, which is to improve the user experience. With cookies, a Web site can remember a user's single visit (using session cookies) or multiple visits (using permanent cookies). Cookies allow websites to save Settings such as computer or mobile device language, font size, and other browsing preferences. This means that users do not have to reconfigure user preferences on each visit. If a site does not use cookies, the site will treat the user as a new visitor every time he opens a page. For example, if you log on to a website and then go to another page, the site will not recognize you and you will be logged off again. ERA Nouveau Holdings,LLC will not use cookies for any purpose other than the purposes described in this Policy. You can manage or delete cookies according to your preferences. For more information, see AboutCookies.org. You can erase all the cookies stored on your computer, and most Web browsers have a feature to block cookies. But if you do, you will need to personally change the user Settings every time you visit our site. For more information on how to change browser Settings, visit the following link:
Internet Explorer Google Chrome Mozilla Firefox Safari Opera
2.2 Site Beacon and Pixel Label
In addition to cookies, we also use other similar technologies like website beacons and pixel tags on our websites. For example, an email sent to you by Era Nouveau Holdings,LLC may contain a click URL that links to the content of the Era Nouveau Holdings,LLC website. If you click on that link, Era Nouveau Holdings,LLC will track that click to help us understand your product and service preferences and improve customer service. A website beacon is usually a transparent image embedded in a website or email. With the pixel tags in the E-mail, we can tell if the E-mail has been opened. If you do not wish your activities to be tracked in this way, you can unsubscribe from the mailing list of Era Nouveau Holdings,LLC at any time.
By using our website, you agree to use cookies, website beacons and pixel tags as described above.
3. How does ERA Nouveau Holdings,LLC disclose your Personal Data
In cases where certain Services are provided by an authorized partner of ERA Nouveau Holdings,LLC, ERA Nouveau Holdings,LLC may share your Personal Data with such partner as described in this Policy. For example, when you purchase a product from ERA Nouveau Holdings,LLC online, ERA Nouveau Holdings,LLC must share your personal data with a logistics service provider in order to arrange for delivery, or arrange for a partner to provide the service. In addition, as a multinational company, we may share personal data among affiliates of Era Nouveau Holdings,LLC.
ERA Nouveau Holdings,LLC may also disclose your personal data to relevant law enforcement authorities or other government agencies if required by applicable law or in response to legal proceedings. In some jurisdictions, your personal data may also be disclosed to trading parties if Era Nouveau Holdings,LLC is involved in a reorganization, merger or bankruptcy and liquidation proceeding. ERA Nouveau Holdings,LLC will also disclose your data where there is a reasonable need, such as for the purpose of performing a contract and where we believe disclosure is necessary and appropriate to prevent physical injury or property damage or to investigate possible or actual unlawful conduct.
4. How to access or modify your personal data
You should ensure that all personal data submitted is accurate. ERA Nouveau Holdings,LLC endeavors to maintain the accuracy and integrity of personal data and to update such data in a timely manner.
When required by applicable law, you may (1) have access to certain personal data that we hold about you; (2) Require us to update or correct your inaccurate personal data; (3) Refuse or restrict our use of your Personal Data; And (4) require us to delete your personal data. If you would like to exercise the relevant rights, please click here to feedback to us online. For security reasons, you may need to provide a written request. We will refuse to process requests if we have reasonable grounds to believe they are deceptive, unenforceable, or impair someone's privacy.
You also have the right to revoke your consent at any time when ERA Nouveau Holdings,LLC processes your personal data based on your consent as required by applicable law. However, the revocation of your consent will not affect the legality and effectiveness of our prior processing of your personal data based on your consent, nor will it affect our processing of your personal data based on other appropriate legitimate basis.
If you believe that our processing of your personal information does not comply with applicable data protection laws, you may contact a statutory data protection authority. The eu data protection agency's contact information, please refer to: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
5. How does ERA Nouveau Holdings,LLC protect and retain your personal data
ERA Nouveau Holdings,LLC takes the security of personal data seriously. We employ appropriate physical, administrative and technical safeguards to protect your personal data from unauthorized access, disclosure, use, modification, damage or loss. For example, we use encryption to keep our data confidential; We will use protection mechanisms to protect our data from malicious attacks; We will deploy access control mechanisms to ensure that only authorized personnel have access to personal data; And we will conduct security and privacy protection training courses to enhance staff's awareness of the importance of protecting personal data. We will do our best to protect your personal data, but please be aware that no security measures can be airtight.
We will retain your personal data for the period of time required to achieve the purposes stated in the Policy, unless the retention period is required or permitted to be extended by law or is permitted by law. Since the storage life of the data may vary based on different scenarios and products and services, the criteria we use to determine the lifetime of the data include: The time required to retain personal data to complete the business purpose, including providing products and services, maintaining the corresponding transaction and business records, controlling and improving the performance and quality of products and services, ensuring the security of systems, products and services, responding to possible user queries or complaints, problem positioning, etc.; Whether the user agrees to a longer retention period; Whether there are special requirements for data retention in laws and contracts, etc. We will retain your registration information as long as your account is required for the services you provide. You can also choose to cancel your account. After you cancel your account, we will stop providing products and services based on your account, and delete your corresponding personal data without special legal requirements.
6. How does ERA Nouveau Holdings,LLC handle children's personal data
Our products, websites and services are geared towards adults. Children may not create their own user accounts without the consent of their parents or guardians. In the case of the collection of children's personal data with parental consent, we will only use or disclose such data where it is permitted by law, with the express consent of a parent or guardian or where it is necessary to protect the child. If Era Nouveau Holdings,LLC finds that it has collected children's personal data without first obtaining verifiable parental consent, it will seek to delete the data as soon as possible.
7. Third-party Providers and their Services
To ensure a smooth browsing experience, you may receive content or web links provided by third parties outside Era Nouveau Holdings,LLC and its partners (the "Third Parties"). ERA Nouveau Holdings,LLC has no control over such third parties. You can choose whether to access links, content, products and services provided by third parties.
ERA Nouveau Holdings,LLC has no control over the privacy and data protection policies of third parties and such third parties are not bound by this Policy. Before submitting personal information to third parties, please refer to the privacy policies of those third parties.
8. How is your personal data moved around the world
ERA Nouveau Holdings,LLC is a multinational company, which means that Personal Data collected by ERA Nouveau Holdings,LLC may be processed in the country/territory in which you use the Products or Services and in other countries/territories where ERA Nouveau Holdings,LLC or its affiliates, subsidiaries or service providers or business partners have establishments, Or receive visits from these countries/regions. Data protection laws may differ in these countries/territories. In such cases, ERA Nouveau Holdings,LLC will take steps to ensure that the data we collect is handled in accordance with the requirements of this Policy and applicable law. This includes the use of various legal mechanisms, such as signing standard contract terms approved by the European Commission or requesting your consent to cross-border transfers of personal data when the personal data of a data subject located in the EU is transferred to a country or territory with the same level of data protection not recognised in the EU. Or implement security measures such as data anonymity before cross-border data transfers.
9. How is this Policy updated
ERA Nouveau Holdings,LLC reserves the right to update or modify this Policy from time to time. If our privacy policy changes, we will post the latest version of our privacy policy here. If we make a material change to our privacy policy, we may also send you notice of the change through different channels, for example, by Posting a notice on our website or by issuing a separate notice to you.
10. How can I contact Era Nouveau Holdings,LLC
If you have any questions to contact Era Nouveau Holdings,LLC, please contact support@enouvation.com.
When ERA Nouveau Holdings,LLC processes your Personal Data in accordance with this Privacy Policy, the entities that respond to your requests, contact you, provide you with products or services, or enter into or are about to enter into a contract with you are in control of such Personal Data.
5800 Woodland Trce
Wilmington, North Carolina, 28409-5219
United States